Refer to our Branch Locator for the address
and contact details of the branch closest to you.
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Whether you're need assistance, submitting a
grievance, reporting misconduct, raising a
concern,
or lodging a complaint,
we are committed to handling all matters with fairness, confidentiality, and urgency.
By reporting issues, you contribute to a responsible, ethical, and high-quality environment
for
everyone.
Grievances: For
issues related to unfair
treatment, workplace disputes, discrimination, or violations of your rights. grievance@barko.co.za
Whistle-blower:
For reporting serious
misconduct, unethical behavior, or other significant issues. whistle@barko.co.za
Complaints: For
general dissatisfaction,
poor service quality, or other customer service issues customercare@barko.co.za
POPIA / PAIA
information
queries: For any queries related to access to information or the protection of
personal data. privacy@barko.co.za
Donations
applications: We focus our donations on initiatives that create sustainable
impact in communities, while we do not sponsor school or
club tours, sporting events, music or arts festivals, fundraising events, or any
religious, political, or trade union
programs. donations@barko.co.za